The Definitive Guide to IT Service Metrics
Learn how to integrate IT service metrics into your business and maximize their usage and effectiveness.Our range of courses offers a structured learning path from foundation to advanced level in the key topics of information security, IT governance, business continuity and service management. ISO/IEC 20000 is the first international standard foranbsp;...
| Title | : | The Definitive Guide to IT Service Metrics |
| Author | : | Kurt McWhirter, Ted Gaughan |
| Publisher | : | IT Governance Publishing - 2012-08-30 |
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