Profiles of Remarkable Businesses (Collection)

Profiles of Remarkable Businesses (Collection)

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qA brand new collection of essential insights for your business and career from world-renowned experts[]now in a convenient e-format, at a great price!q Actionable lessons from a century of extraordinary businesses[from Ford to NetFlix, Wal-Mart to Zappos What you can learn from the world's greatest businesses: from legendary startups to extraordinary turnarounds! Crucial takeaways from the experiences of McDonald's, Home Depot, Zappos, Wal-Mart, Oprah (Harpo), Ford, NetFlix, UPS, Lego, Intuit, and many others. qFrom world-renowned business profilers New Word City and Nancy F. Koehn.q Included in this collection: qHow McDonald's Got Its Groove Backq (New Word City) qUndoing Home Depot's Demolitionq (New Word City) qHow Zappos Shoes In Successq (New Word City) qSam Walton's Wayq (New Word City) qOprah (Brand) Renewq (Nancy F. Koehn) qHenry Ford's Wayq (New Word City) qHow UPS Delivers Again and Againq (New Word City) qHow Netflix Produces Happy Endingsq (New Word City) qHow JetBlue Got Its Wings Backq (New Word City) qBill Walsh's Winning Waysq (New Word City) qHow Kraft Crafted a Comebackq (New Word City) qRay Kroc's Wayq (New Word City) qHow Lego Built a Comebackq (New Word City) qHow Intuit Turned Feedback into a Comebackq (New Word City)The Editors of New Word City One night, a blogger named Jim Wang tried to watch a Netflix film on his Xbox. All he got ... Does the manufacturer instantly send you a personal apology, plus a reimbursement offer, plus a special phone number to call for further help? Of course ... Not if hard-pressed companies quit penny-pinching on service and see it anew as a wide-open business opportunity. That, inanbsp;...

Title:Profiles of Remarkable Businesses (Collection)
Author: Press Delivers Ft Press Delivers
Publisher:FT Press - 2010-06-29

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